Customer Service

If you’d like to ask questions, share feedback, or receive assistance placing an order, we’re happy to help!  Just use the contact form.

Our Guarantee

We will always endeavor to provide quality curriculum for you, the homeschooler. As a homeschooling family, we share your concerns, and will always try to answer any questions that you have. Whether that is double-checking answers to a science lab or fielding suggestions for future rewrites, we’ll always listen!

Every book we sell is covered by a 90-day money back guarantee. Anytime during that 90 days, if you are dissatisfied with your purchase or you find it to be defective, simply return the book for a replacement or a full refund of its purchase price. For specifics, refer to our return policy below.

Privacy and Security

Protecting your privacy is important to us.  Homeschool Science Press collects and uses your personal information to serve you before and after your purchase. If you select the e-mail opt-in box on checkout we will occasionally send you information on sales and new product releases.  When you request information about a product, we will use your contact information to follow up right away.

Homeschool Science Press will never share your contact information.  Period.

We protect the security of the data you send us with physical, electronic, and internal management procedures.

When you browse our website, you are able to do so anonymously, but your browser does tell us your location (state and nearest big city), your browser type, and operating system.  Our website sets a temporary “cookie” that lasts the length of your visit to our site, and allows us to collect information on what you view on the site.  This information is not connected with you personally.

Internet Security

You can shop at Homeschool Science Press with confidence. Our shopping cart is accessed through Secure Sockets Layer technology and the shopping cart we have integrated on the website is Payment Card Industry Data Security Standard (PCI DSS) compliant.  In addition,  we have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

Homeschool Science Press is registered with the Authorize.Net Verified Merchant Seal program.

Payment Info

We accept  Paypal or choose to pay offline either by phone credit card or by mailing a check.

All payments are processed securely either via the Secure Socket Layer (SSL) system with the online shopping cart and Authorize.net or with policies and procedures in place to handle your secure information.